Effective Date: 22/09/2023
Welcome to MaxxFortune! At MaxxFortune, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal data when you use our digital wallet and participate in our campaign scratches. By registering for our wallet, participating in our campaign scratches, or using our services, you agree to the terms and practices described in this Privacy and Policy document.
1 Information We Collect
1.1. Registration Information: When you sign up for MaxxFortune, we collect information such as your name, email address, phone number, and a unique user identifier. You may also choose to provide additional information, such as a profile picture, and address in Singapore for a more personalized experience.
1.2. Campaign Data: When you participate in our scratch campaigns or other promotions, we collect data related to your participation, such as the number of times you engage with a campaign, your scratch results, and any rewards you may earn.
1.3. Device Information: We may collect information about the device you use to access our services, including your device's unique identifier, operating system, browser type, and IP address.
1.4. Location Information: With your consent, we may collect and process location data to provide location-based services, such as offering campaigns and rewards tailored to your geographic location.
1.5. Transaction Data: If you engage in transactions within the MaxxFortune, we may collect data related to those transactions, including transaction history, payment methods, and account balances.
1.6. Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to collect data about your usage of our services, including your interactions with our website, apps, and advertisements.
2 How We Use Your Information
2.1. Providing Services: We use the collected information to deliver, maintain, and improve our digital wallet and related services. This includes facilitating transactions, providing customer support, and customizing your experience.
2.2. Communication: We may use your contact information to send you important updates, newsletters, marketing materials, and promotional offers. You can opt-out of marketing communications at any time.
2.3. Research and Analytics: We may analyze user data to understand user behavior, preferences, and trends to improve our services and develop new features.
2.4. Legal and Security Purposes: We may use your data to comply with legal obligations, investigate fraud, protect our rights and the rights of others, and ensure the security of our services.
3 Sharing Your Information
3.1. Third-Party Service Providers: We may share your data with trusted third-party service providers to assist us in delivering and enhancing our services, including data hosting, payment processing, and analytics.
3.2. Business Partners: We may share information with our business partners for joint marketing efforts or to provide co-branded services. These partners are obligated to protect your data.
3.3. Legal Requirements: We may disclose your information in response to legal requests, court orders, or to comply with applicable laws and regulations.
3.4. Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.
4 Your Choices and Rights
4.1. Access and Correction: You can access and edit your account information through our App. You have the right to request access to the personal data we hold about you and to correct or update it.
4.2. Data Portability: You can request a copy of your data in a structured, machine-readable format.
4.3. Deletion: You can request the deletion of your account and associated data, subject to legal requirements and our retention policies.
4.4. Marketing Preferences: You can manage your communication preferences by opting in or out of marketing emails.
5 Security
5.1 We employ robust security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission over the Internet or electronic storage is entirely secure. We cannot guarantee the absolute security of your information.
6 Children's Privacy
6.1 Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe we have collected personal information from a child, please contact us immediately.
7 Changes to this Privacy Policy
7.1 We may update this Privacy Policy occasionally to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes through our website or other appropriate means.
8 MaxxFortune’s privacy principles
MaxxFortune’s products and services run on trust. At MaxxFortune, we value, protect, and defend privacy. We believe in transparency so that people and organizations can control their data and have meaningful choices in how it's used. We empower and defend the privacy choices of every person who uses our products and services.
MaxxFortune’s approach to privacy is built on the following five principles:
8.1 Control: Putting you, the customer, in control of your data and your privacy. Your data is your asset, and you can access, modify, or delete it at any time. MaxxFortune will not use your data without your agreement, and when we have your agreement, we use your data to provide only the services you have chosen. Your control over your data is reinforced by MaxxFortune's compliance with broadly applicable privacy laws and privacy standards.
8.2 Transparency: Being transparent about data collection and use so that everyone can make informed decisions. We only process your data based on your agreement and in accordance with the strict policies and procedures that we've contractually agreed to.
8.3 Security: Protecting the data that's entrusted to MaxxFortune by using strong security and encryption. Our encryption protocols erect barriers against unauthorized access to the data, including two or more independent encryption layers to protect against compromises of any one layer. All MaxxFortune-managed encryption keys are properly secured.
8.4 Strong legal protections: Respecting local privacy laws and fighting for legal protection of privacy as a fundamental human right. MaxxFortune defends your data through clearly defined and well-established response policies and processes, strong contractual commitments, and if necessary, the courts. We believe all government requests for your data should be directed to you. We don’t give any government direct or unfettered access to customer data. We will not disclose data to a government or law enforcement agency, except as you direct or where required by law. MaxxFortune scrutinizes all government demands to ensure they're legally valid and appropriate. Moreover, we'll direct the requesting party to seek the data directly from you. Our contractual commitments to our merchants and end users include defending your data, which builds on our existing protections.
8.5 Benefits to you: When MaxxFortune does collect data, it's used to benefit you, and the customer, and to make your experiences better. For example:
Contact Us
If you have questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact our Privacy Team at privacy@maxxfortune.com.
By using MaxxFortune, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Your continued use of our services constitutes your acceptance of any updates or modifications to this policy.